Between 08:26 and 08:53 UTC on November 10, 2026, requests to the Username Analysis API (/analyze/v1/username) returned errors for a subset of customers. Text, image and other analysis endpoints were not affected.
A configuration change pushed a model input beyond a processing limit on our username analysis service. Our team identified the issue, raised the limit, and restarted the affected applications. Service was fully restored at 08:53 UTC.
Resolved
Between 08:26 and 08:53 UTC on November 10, 2026, requests to the Username Analysis API (/analyze/v1/username) returned errors for a subset of customers. Text, image and other analysis endpoints were not affected.
A configuration change pushed a model input beyond a processing limit on our username analysis service. Our team identified the issue, raised the limit, and restarted the affected applications. Service was fully restored at 08:53 UTC.
Identified
We identified the cause of the errors affecting the Username Analysis API and are applying a fix.
Investigating
Requests to the Username Analysis API (/analyze/v1/username) began returning errors for a subset of customers. Our team is investigating.
